Dear Clients, Solution Partners and Friends:

On orders of State of Pennsylvania as issued last night, all non-life sustaining businesses have been closed starting from 2000HRS US EST on March 19th.

Accordingly, Monarch Group HQ in USA based in Malvern, PA has temporarily shut down and will remain closed until further notice.

Monarch Group USA will be closely monitoring the situation and is following the guidelines set out by Centers for Disease Control and Prevention (CDC) to ensure the safety of all Monarch Group employees, while we are doing our utmost to mitigate any possible impact to customers’ operations. Under the current circumstances among the state and nationwide, we have implemented procedures that our offices will provide services on a remote basis only until further notice.

During these difficult times, please be assured that Monarch Group Team is committed to providing business continuity without service interruptions. Your account manager or customer service representative will remain at your disposal to provide any commercial and operational support you may need. As we strive to support you and your business activities, we kindly ask you to consider limiting phone calls to critical needs and instead direct all enquiries either via e-mail.

Thank you for your usual support and co-operation.

Kind Regards Monarch Group 5 Great Valley Parkway Malvern, PA 19355 T: +1 201-250-8740 F: +1 844 MGI-SHIP projects@group-monarch.com www.group-monarch.com